Founded in 1996 in Amsterdam, Booking.com has grown from a small Dutch startup to one of the world’s leading digital travel companies. Booking.com’s mission is to make it easier for everyone to experience the world. 

Booking.com seamlessly connects millions of travellers with memorable experiences, a range of transport options and incredible places to stay – from homes to hotels and much more. As one of the world’s largest travel marketplaces for both established brands and entrepreneurs of all sizes, Booking.com enables properties all over the world to reach a global audience and grow their businesses.

Booking.com Project

Project Goal(s)

Delivery of a restructured Article 30 GDPR Records of Processing activities, Right to be Forgotten planning for Security and Fraud systems including support with response to Dutch regulator, Data Retention and Deletion planning for Slack, E-Mails, Files, etc

Contributions

Procedures and practices include but are not limited to:

• Implement an action plan that enables smooth and efficient delivery of a Right to be Forgotten that includes response to dutch regulator. 
• Helped restructuring of records of processing activities via rationalisation and validation 
• Helped Booking.com adhere to Records Management Policy by implementing an appropriate retention and deletion programme plan

Technologies/Framework/Platform for data/management/delivery

• Booking.com’s Security and Fraud Systems
• Slack
• Google mail
• Google tools
• GDPR console

Outcomes

Article 30 Records of Processing programme of implementation design and build.

Plan for Right to be Forgotten for Security & Fraud systems.

Programme management and detailed planning for Data Retention and Deletion.

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