NewDay was founded in 2001. Their business is focused on a single, clear, and defining purpose: 

To help people move forward with credit.

They provide nearly 5 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience. Their in-house, highly scalable digital platform, alongside proprietary credit decision-making capabilities, unlocks a competitive advantage. Their broad credit product offering enables instalment finance, BNPL, 0% finance, and carded and digital revolving credit. They operate multiple direct-to-consumer products and a range of credit solutions with some of the UK’s most loved brands. Their underwriting capability and experience allow them to responsibly say yes to more UK customers making them a merchant partner of choice. They partner to harness the power of data to drive commerce across the UK, creating value at scale.

 

Newday Project

Project Goals

Newday simply needed help internally auditing their technical and organisational data protection control within the organisation. The project we conducted involved a comprehensive internal audit that found gaps, improvements and recommendations on how to implement such improvements in a feasible manner. 

 

Contributions

We successfully delivered the following:

  • Performed internal audit for NewDay, covering data governance, data management, data privacy, and some elements of technology.
  • Conducted comprehensive internal audit for NewDay Cards Ltd., including scoping, conducting audit, stakeholder agreement, and delivery of audit report. Areas covered included technology controls, user access controls, segregation of duties, data governance, data management, and data privacy.
  • Validated audit closure points from Prudential Regulatory Authority, Financial Conduct Authority, and previous internal audits for 239, governance, data management, risk, compliance, and technology. Conducted further audits to validate frameworks, reviewed with stakeholders, and produced gap analysis and audit reports.

 

Technologies/Framework/Platform for data/management/delivery

 

Outcomes

Successfully completed comprehensive internal audits for NewDay, ensuring all of their systems and processes were compliant.